The Bank Slate


New Peoples makes progress on systems issues

New Peoples Bank in Honaker, Va., has made “significant progress” getting its computer systems back online.

The $813 million-asset bank said in a tweetthat all transactions, aside from ATM and debit card transactions from June 15 to June 17, have been processed and should be posted today. The bank said online and mobile banking services should also resume today. 

The bank said in a post on its website last week that it was “working diligently to address and investigate a recent incident” that had interrupted the operation of its computer systems.  

New Peoples said on its Facebook page that the issues began on Wednesday. The bank hired third-party experts to assist and said it would provide updates as more information was collected.  

“As we are expecting a higher-than-normal call volume, we thank you for your patience as our branch teams work diligently to respond to customer questions,” the bank said last week. “We are investigating this incident with the support of third-party technical experts. That investigation is ongoing.”

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