New Peoples Bank in Honaker, Va., is working through systems outages.
The $813 million-asset bank said in a post on its website that it “is working diligently to address and investigate a recent incident” that is interrupting the operation of its computer systems.
The bank, which is looking to restore its computer systems “as quickly and safely as possible,” said on its Facebook page that the issues began on Wednesday.
New Peoples said, for instance, that customers are unable to transfer funds.
The bank said it hired third-party experts to assist, adding that it will provide periodic updates as more information is collected.
“As we are expecting a higher-than-normal call volume, we thank you for your patience as our branch teams work diligently to respond to customer questions,” the bank said. “We are investigating this incident with the support of third-party technical experts. That investigation is ongoing.”