Comerica in Dallas plan to close 22 branches later this year.
The $89 billion-asset company said in a press release Monday that it will close 11 branches in Michigan, eight in Texas and three in California in September.
The closures represent about 5% of the company’s total branch network.
“While we are constantly evaluating how we serve our customers, the accelerated pace of change has us acting with even more urgency,” Cassandra McKinney, executive director of Comerica’s retail bank, said in the release.
“We are at the beginning of a multi-year modernization journey,” McKinney added. “We are reimagining everything that impacts our customers and how we best enable our colleagues.”
Comerica said it is taking other steps to modernize its retail operations. It is adding more focused roles such as small business bankers in strategic locations.
The company is also improving its technology and processes to streamline customer interactions and minimize friction.